FAQ

How long does it take to deliver?

You will receive your purchase between 7 and 21 BUSINESS DAYS due to high demand. We make all efforts to send your products as soon as possible.

What happens if I don't like the item?

Within 14 days of delivery, you can return the item if you don't like it, and we'll issue a prompt refund. Please review the Return Policy beforehand.

Do I need to worry that my order will not arrive?

Obviously not! We'll give you a prompt refund and send you a replacement product. Thankfully, it's never happened that something didn't arrived. However, we are also covered by the buyer's legal protections. You don't need to worry at all about this; if you have any additional queries, you can, of course, contact customer support.

What is your mission?

We are always looking for ways to provide our consumers with high-quality products that will enhance their quality of life. The complete pleasure of our clients and ongoing brand improvement are our top priorities.

Why we choose exactly THEMINESHOPS?

We exclusively provide carefully chosen, high-quality products to our customers. Before being made available for purchase in our online store, the products undergo a rigorous process. We do this by allowing professionals to test our goods and manufacturing processes. This is how we can ensure that the quality will be perfect.

How do I provide feedback?

For this, use our contact form. We are always open to consumer requests, feedback and suggestions for improvement. We will respond as soon as we can. Don't be afraid to get in touch with us if necessary. We're here for you every single day.

 

Our customer care department is open every day of the year if you have any additional inquiries. We can be reached easily through the contact form, and we will respond to your inquiries!